Drag and Drop feature does not work for for Chrome browser
In the Chrome browser, the Drag and Drop feature does not work in the Case Attachment.
Steps to Reproduce
Drag and drop a document to the Attachment section using Chrome browser.
A defect or configuration issue in the operating environment.
Drag and Drop feature works with ActiveX controls. The ActiveX controls work only in Microsoft ActiveX controls. They do not work for Chrome browser.
Perform the following local-change:
Launch the pyAttachContent local action which triggers the pyAttachmentScreen section.
The local actoin contains an pzMultiDragDrop embedded section which has a field with pzMultiDragDropControlStandard control for Drag and Drop feature.
For more information about ActiveX controls, refer to: https://community.pega.com/knowledgebase/articles/client-side-technologies-pega-711-717
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