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Support Article

Drill down Report count is different from the actual count.



In a report definition and on clicking the count, the drill down report is showing wrong count. The count value which was shown in the report definition and the value shown in the drill down report varies. (i.e., an increased count is shown in drill down report).

Error Messages


Steps to Reproduce

Open a drilldown and report definition on the same data.

Root Cause

SortOrder is not given properly in report definition. 


Perform the following local-change: Firstly SortOrder is given to the group by column and then the aggregate columns. 

Published January 31, 2016 - Updated October 8, 2020

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