Support Article

Drill down from summary view chart does not work after upgrade

SA-39682

Summary



User has upgraded from PRPC 6.1 SP2 to Pega 7.1.8 and has many summary view reports with charts. Drill down from an interactive chart does not work correctly. No results are displayed in the detailed view.


Error Messages



Not Applicable


Steps to Reproduce



1. Upgrade summary view report with column chart from PRPC 6.1 SP2 to Pega 7.1.8.
2. Execute the flow to display the summary view report.
3. Drill down by clicking on the chart.


Root Cause



A defect in Pegasystems’ code or rules. The chart drill-down does not work due to multiple drill-down parameters.

Resolution



Apply HFix-34583

Published June 20, 2017 - Updated August 7, 2017

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