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Support Article

DrillDown report is replacing entire screen

SA-76267

Summary



On drilling down a report, which displays as a chart, the drill down replaces the entire screen.


Error Messages



Not Applicable


Steps to Reproduce

  1. Configure a section which is embedded on a harness rule in the portal. 
  2. Configure a dropdown to display the report definition which invokes another report definition.
  3. Configure the report in the same window onChange of the dropdown in the section.
  4. Create another report definition for the drilldown, which displays onClick on the graph. OnClick on the graph, the drilldown report must display on the same window. However, the drilldown occupies the entire screen.
  5. Close the drilldown using the X (Close) button. On closing the report, the entire portal closes.


Root Cause



A software use or operation error.
The Run report was invoked to replace the current document.



Resolution



Perform the following local-change:
  1. Create a shortcut rule for the report definition.
  2. Call the Run shortcut rule (as used in out-of-the-box reports) instead of the Run report.

Published April 3, 2019 - Updated October 8, 2020

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