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Support Article

Drilldown from Summaryview to listview does not work as expected

SA-3074

Summary



User has a summary view report and it’s configured to have drilldown options to launch list view report. When user runs the summary view report, on-click of ‘Grandtotal’ row, drilldown report does not get launched. 

Error Messages



N/A

Steps to Reproduce



1) Create Summary view report and configure drilldown options to launch list view report.
2) Run summary view report and click on ‘GrandTotal’ row to drilldown to list view report

Root Cause



The ‘getContent’ activity used has been customized to have the drilldown functionality overridden causing the reported issue.

Resolution



It’s not a good practice to override drilldown options while customizing ‘getContent’ activity.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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