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Support Article

Drop-down value is not remaining after refresh section action



After converting "DynamicSelect" to "pxDropDown" for one of the drop-down the value which user has selected is not remained after the refresh this section action. The value is updated in clipboard but not in UI.

Error Messages

Not Aapplicable

Steps to Reproduce

1. Create cascading drop-downs.
2. Drop-downs are configured with Datapage loaded through activity.
3. In parent drop-down configure on change refresh this section with run activity.
4. Run the case.
5. Modify parent drop-down value, though value sets in clipboard  properly but in UI it resets.


Root Cause

A software use or operation error.

Results for parent dropdown has spaces due to which in UI it was a mismatch with the selected value(do not have space in clipboard) and the option list.


Trim spaces for the result in loading - activity, to resolve the issue.


Published September 21, 2016 - Updated October 8, 2020

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