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Support Article

Drop Downs are cut off in iPAD and other android devices

SA-11850

Summary



The Choose Product drop-down is cut off in iPad and android devices.

Error Messages



Not Applicable.

Steps to Reproduce



Navigate to Field Agent Portal and select an option from Choose Product’s drop-down list.

Root Cause



The root cause of this problem is a defect in custom application code or rules.

Wrong layout format style was configured for the Dynamic layout where the drop-down was configured. The skin was customised to Inline grid triple.
 

Resolution



Modify the Layout format of the Dynamic Layouts. Customize it to Stacked instead of Inline grid triple.

Published January 8, 2016 - Updated October 8, 2020

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