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Support Article

Dropdown Control behavior issue



Developer has configured a place holder as 'Select'  for drop down. Developer want to show 'No results were found' when they dont have values instead of  'Select'.

Error Messages

No error message

Steps to Reproduce

  1. Configure a dropdown control with a placeholder as ' Select ' in a section.
  2. Observe: dropdown source has no values still showing.
  3. Select place holder.

Root Cause

As per the design it is an expected behaviour in 7.x.


Suggested user to configure the dropdown in the following way to achieve user requirement.

  1. Create two dropdowns instead of single one.One would be displayed when records are present and the other when there are no records to display.
  2. Add visibility condition(expressions) for the dropdowns. 'LengthofPageList(Name of the page)' > 0 for first one and  'LengthofPageList(Name of the page)' = 0 for second one. 
  3. Include place holders as "Select" to first one and "No Results are found" to second one. 

Published October 25, 2016 - Updated December 2, 2021

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