Support Article

Dropdown for menu is scrollable

SA-37178

Summary



From the actions button user is selecting the Refresh option, and after that if they scroll down and scroll up still the refresh option is disappearing.


Error Messages



Not Applicable


Steps to Reproduce

  1. Launch end user portal.
  2. Select Actions button to display the Refresh option.
  3. Click on the scroll bar and scroll to the top of the form - the Refresh option is still displayed on screen, but has been moved to the foot of the screen:


Root Cause



The user is using a custom skin which is having the position fixed for the header containing Buttons. On click of that, the menu attached to it displays and on scrolling the menu is also getting scrolled but the button is remaining fixed. This is the correct behaviour according to the CSS written by the user.

Resolution



This is the correct behaviour according to the CSS written by the user, as the buttons were made fixed but the drop down attached to them will be treated as the other elements in the skin which will cause a scroll on scrolling the complete portal.

Published April 27, 2017 - Updated April 28, 2017

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