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Support Article

Dropdown value resets to Empty("Select")

SA-95734

Summary

On selecting a value with trailing spaces, the cascading dropdown value resets to Empty ("Select").

Error Messages

Not Applicable

Steps to Reproduce

  1. Select any value from the  Autocomplete dropdown which is appended with trailing space.
     
    dropdown with trailing spaces
  2. Refresh the screen. The dropdown value is trimmed.
     
    dropdown with no trailing spaces

Root Cause

This behavior is as per Pega product design.

Resolution

Here’s the explanation for the reported behavior:

Pega trims the leading and trailing spaces of any input value on Post or Refresh Section action.

Avoid leading and trailing spaces for values in the database.

Suggest Edit

Published January 17, 2020 - Updated December 2, 2021

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