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Support Article

Dropdowns and calender controls are not accessible

SA-43226

Summary



Dropdown labels and calendar controls are not accessible from the Screen Reader.


Error Messages



Not Applicable


Steps to Reproduce

  1. Configure a dropdown with labels.
  2. Run a use case on a Screen Reader enabled machine.


Root Cause



This behavior is as per Pega product design. The issue is with the Screen Reader and the browser.


Resolution

Jaws reads the dropdown labels correctly in the Internet Explorer browser but not in the Chrome browser.
Chromevox, in the Chrome browser, reads the same correctly.



Published November 8, 2017 - Updated October 8, 2020

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