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Support Article

Dropdowns render without a Down arrow in IE



Dropdowns render without a Down arrow. This occurs intermittently in the Internet Explorer browser.

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to the Pega application.
  2. Navigate to a screen with dropdowns.

Root Cause

A defect or configuration issue in the operating environment.

Issue with either the style background-image: url("webwb/caret-down_12506643515.svg!!.svg"); or the image/image-extension itself. Though the image exists in the Internet Explorer cache, it does not render on the UI.


Perform either of the following local-changes:
  • Use a different image for the background and Add the below style in the application CSS.

    .ie  select{
        -webkit-appearance: none;
        background-image: url(webwb/pzcaret-down.png) !important;
        background-repeat: no-repeat;
        background-position: center right .3em;
        background-size: 1em;
        padding-right: 1.5em;

  • Override the webkit-appearance style from the existing styles to make the dropdowns look like they are native.

      .ie select{
        -webkit-appearance: menulist !important;
        -moz-appearance: menulist !important;
        background:none !important;
        padding-right:0px !important;
      .ie select::-ms-expand {
        display:block !important;

Published May 30, 2020 - Updated December 2, 2021

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