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Support Article

Duplicate data coming up in the reports

SA-16727

Summary



List view is populating duplicate data when it is run.


Error Messages



No Error Message


Steps to Reproduce



1) Create a list view

2) Run the report

3) Observe duplicate data is getting populated


Root Cause



Same work object is associated with multiple work types.

Resolution



List view rule criteria should filter data based on worktype.

Published January 31, 2016 - Updated October 8, 2020

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