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Support Article

Duplicate Report Categories occur on report browser




Duplicate Report Categories occur on the report browser intermittently in the multitenant systems.

Error Messages

Not Applicable

Steps to Reproduce

  1. Launch the Pega Predictive Diagnostic Cloud Manager
  2. Click Reporting
  3. Click Custom Reports

Root Cause

A defect in Pegasystems’ code or rules. Two identical Report Specification Languages (RSLs) were present in the database. One was written by the tenant  and the other was shared.


Apply  HFix-52126.


Published April 2, 2019 - Updated December 2, 2021

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