Support Article
Duplicate Report Categories occur on report browser
SA-76465
Summary
Duplicate Report Categories occur on the report browser intermittently in the multitenant systems.
Error Messages
Not Applicable
Steps to Reproduce
- Launch the Pega Predictive Diagnostic Cloud Manager
- Click Reporting
- Click Custom Reports
Root Cause
A defect in Pegasystems’ code or rules. Two identical Report Specification Languages (RSLs) were present in the database. One was written by the tenant and the other was shared.
Resolution
Apply HFix-52126.
Published April 2, 2019 - Updated December 2, 2021
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