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Support Article

Duplicate Report Categories occur on report browser

SA-76465

Summary


 

Duplicate Report Categories occur on the report browser intermittently in the multitenant systems.


Error Messages




Not Applicable
 

Steps to Reproduce


 
  1. Launch the Pega Predictive Diagnostic Cloud Manager
  2. Click Reporting
  3. Click Custom Reports


Root Cause



A defect in Pegasystems’ code or rules. Two identical Report Specification Languages (RSLs) were present in the database. One was written by the tenant  and the other was shared.


Resolution


Apply  HFix-52126.

 

Published April 2, 2019 - Updated December 2, 2021

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