Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Duplicate values in workbasket column filters



After upgrading from PRPC 6.3 SP1 to Pega 7.1.8, when a user opens the list of filter values for a workbasket column, the list contains multiple copies of some value.

Error Messages

Not applicable.

Steps to Reproduce

  1. Generate a section using a repeat grid with a text column for property A.
  2. Configure the control on column A with a customization of the out-of-the-box tool tip control that changes the tool tip based on another property B.
  3. Have multiple values for second property B for some rows of the same property A values.
  4. Enable filtering on column A.

Root Cause

The customized control used multiple values for the tool tip for the same value property. The filtering logic interprets the full control value, even if the value is the same for the base property. Therefore each underlying resultant output of the control was a separate category even when it was only showing the underlying value visually.


Perform the following local-change:

Revert to a non custom control.

Published March 18, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us