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Support Article

Dynamic layouts not responsive in IE browser

SA-75006

Summary



Post upgrade to Pega 7.4, free-form layouts are converted to dynamic layouts to achieve Responsive UI. However, the UI is not responsive in the Internet Explorer browser.


Error Messages



Not Applicable


Steps to Reproduce

  1. Upgrade PRPC 6.3 to Pega 7.4.
  2. Build a section with dynamic layouts, nested dynamic layouts, and grids.
  3. Create a case and navigate till the above section is reached.
  4. Reduce the width of the browser window. The fields in the section contained in the dynamic layout adjust based on the screen width. Dynamic layouts are responsive in the Chrome browser but not in the Internet Explorer browser.


Root Cause



The harness body scrollbar stylesheet properties were not present in the Internet Explorer browser.


Resolution



Perform the following local-change:

Include the below code in the UserWorkForm

<style>
@media all and (-ms-high-contrast: none), (-ms-high-contrast: active) {
    body.harnessBody{
        overflow-x: scroll !important;
    }
    .flex.screen-layout-header{
        display: block;
    }
  div[node_name="ApplyFilteronFAWB"] .layout .layout-body{
    width: 100% !important;
  }
    
    div[node_name="CRDPlansWBAssignments"] .gridTable tbody tr td:nth-child(2).mainGridTableCell,
    div[node_name="ResolveWA"] .gridTable tbody tr td:nth-child(2).mainGridTableCell,
  div[node_name="pzRRListBodyRK"] .gridTable tbody tr td:nth-child(2).mainGridTableCell,
div[node_name="pzRRListBodyWithoutPaginationRK"] .gridTable tbody tr td:nth-child(2).mainGridTableCell  {
        max-width: 400px;
    }
    div[node_name="CRDPlansWBAssignments"] .gridTable tbody tr td:nth-child(2).mainGridTableCell #gridBody_right,
    div[node_name="ResolveWA"] .gridTable tbody tr td:nth-child(2).mainGridTableCell #gridBody_right,
  div[node_name="pzRRListBodyRK"] .gridTable tbody tr td:nth-child(2).mainGridTableCell #gridBody_right,
div[node_name="pzRRListBodyWithoutPaginationRK"] .gridTable tbody tr td:nth-child(2).mainGridTableCell #gridBody_right {
        overflow-x: scroll;
    }
}

@media screen and (-ms-high-contrast: active), (-ms-high-contrast: none) and (min-width: 100px) and (max-width: 1000px) {
  .ie11 table.ie-table-fix{
        width: auto !important;
    }
}
  @media screen and (-ms-high-contrast: active), (-ms-high-contrast: none) and (min-width: 1001px) and (max-width: 10000px) {
  .ie11 table.ie-table-fix{
        width: 100% !important;
    }
}

</style>

 

Published March 20, 2019 - Updated December 2, 2021

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