Support Article
Dynamic Menu control load failure error message displaying
SA-5085
Summary
Developer delegating a calendar to user portal. when opening it in user portal getting the following error(twice)
"Dynamic Menu control load failure error message".
The user portals are installed with the all the required activeX
The calendar requires OCX control (prDynamicMenus.ocx) which is not part of the End User and is part of Developer.
Error Messages
Dynamic Menu control load failure error message
Steps to Reproduce
1)Login to User portal
2)Calender delegated to the user portal
3)Clcik on the calender
Root Cause
The root cause of this problem is defect/misconfiguration in the PRPC operating environment. The calendar requires a ocx control which is not yet installed on the machine.
Resolution
The calendar requires a ocx control which is not yet installed on the machine.
The ocx is installed in the user portal with the help of a batch file dynamicMenuInstall.bat and a html file dynamicMenu.htm:
Steps for creating dynamicMenuInstall.bat
--------------------------------------------
1) open notepad.
2) paste the above given code of bat file.
@echo off
echo Install Dynamic Menu
prCabInstall dynamicMenu.htm
echo Pegasystems ActiveX controls have been installed.
3) save the file as dynamicMenuInstall.bat.
Steps for creating dynamicMenu.htm
--------------------------------------------
1) open notepad.
2) paste the below code in notepad
<html>
<body>
<object classid="CLSID:072EBF73-01D7-40E5-AC5C-C35B2FEAEA8D"
codebase="prdynamicmenus.cab#version=5,1,0,8" viewastext id="prdynamicmenus">
<PARAM NAME="_ExtentX" VALUE="10">
<PARAM NAME="_ExtentY" VALUE="10">
<span id="prdynamicmenusFail" style="color:red">Process Commander Dynamic Menus Control Load Failure!</span>
</object>
</body>
</html>
3) save the file as dynamicMenu.htm.
Process:
1) open the cabinstaller which is packaged as part of your prpc media and unzip it(path Prpc media->ResourceKit->Utilites->OCXXInstaller->CabInstaller.zip)
2) paste the bat file dynamicMenuInstall.bat and html file dynamicMenu.htm in unzipped cabinstaller folder
3) Run the bat file you have created from command prompt as follows.
4) prDynamicMenus.ocx file is generated at the location: C:\Windows\Downloaded Program Files
Published January 31, 2016 - Updated October 8, 2020
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