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Support Article

Edit in Excel option does not work in Windows 8

SA-19996

Summary



Edit in Excel option does not work in Windows 8. This option can be found, but cannot be operated if there are no admin rights.

Error Messages



Can't find pyEncryptToken node in Rule XML

Steps to Reproduce



1. Open decision table.
2. Locate the Edit in Excel option, and check if it functions.

Root Cause



A defect or configuration issue in the operating environment. Inappropriate control file was picked for 6.1 SP2 because of a conflict between the same control file from other versions of PRPC.

Resolution



Reinstall OpenAuthoring. Operating system version does not affect the control file.

 

Published February 20, 2016 - Updated October 8, 2020

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