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Elongated response times observed in development server



The development server experiences extremely poor response times (minutes to try to open rules, save rules, and other such actions).

Error Messages

Not Applicable

Steps to Reproduce

Open, save and checkin the rule to observe the issue.

Root Cause

The slowness is a result of poor usage of indexes for table pr_sys_appcache_shortcut by Oracle. This is a known issue with Oracle when index uniqueness goes beyond 32 characters.


Below is a link to a PDN article describing the root of the problem where Oracle ignores the index due to its apparent non-uniqueness.

Published June 12, 2015 - Updated October 8, 2020

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