Support Article
Email address validation error
SA-39843
Summary
Unable to save email account rules when using third-level domain email IDs.
Error Messages
Please enter a valid sender email address
Steps to Reproduce
- Create a new Email Account rule
- Enter a third-level domain email ID (for example, [email protected]) in the From field
- Save the Email Account rule
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-35299
Published August 11, 2017 - Updated December 2, 2021
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