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Support Article

Email address validation error



Unable to save email account rules when using third-level domain email IDs.

Error Messages

Please enter a valid sender email address

Steps to Reproduce

  1. Create a new Email Account rule
  2. Enter a third-level domain email ID (for example, [email protected]) in the From field
  3. Save the Email Account rule

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-35299

Published August 11, 2017 - Updated December 2, 2021

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