Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Email attachment does not work after migrating to Weblogic 12c



After migrating application server from Weblogic 10 to Weblogic 12c, email attachment feature is not working.

Error Messages

Not Applicable

Steps to Reproduce

1. Configure outbound email from Pega.
2. Add work object with attachment to outbound email.

Root Cause

A defect or configuration issue in the operating environment. After migrating to Weblogic 12c, explicitTempDir variable in dynamic system setting was pointing to default ${pega.tmpdir}, which is incorrect.


Make the following change to the operating environment:

Navigate to Rule Explorer > SysAdmin > Dynamic System Setting and change parameter prconfig/initialization/explicitTempDir/default value from ${pega.tmpdir} to actual file path present in the environment.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us