Summary

Error Messages

Steps to Reproduce

1. Open Service-Email Rule
2. In the Service-Email Response Tab, configure Description as Email Body, Map From as Correspondence, Map From Key as Email Response(Correspondence rule) and Save the Service-Email.
3. Run the Service-Email Rule, and mention the Subject, From, To Address in the Header Values and Execute the Service.
4. In the Service Simulation Results, in the Response Parameter Values, Value is getting displayed with html tags instead of displaying actual body.

Root Cause

Resolution

1. Open Service Email rule
2. Refresh the Service Email rule
3. Select Message Type as HTML in Response tab