Support Article
Email content is not rendering correctly with HTML tags
SA-68732
Summary
Sections included for email content are not rendering correctly with HTML tags.
Error Messages
Not Applicable.
Steps to Reproduce
- Configure an activity to call the SendSimpleEmail activity
- Create a Simple Message text parameter for passing to the SendSimpleEmail activity
- Include a section in Message body
- Send the Message parameter to the SendSimpleEmail activity
Root Cause
An issue in the custom application code or rules.
Section include is not supported in Simple Message text.
Resolution
Perform the following local-change:Use a Correspondence rule to include any sections in the email body.
Published December 12, 2018 - Updated October 8, 2020
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