Email Interaction does not display previous email details
Email Interaction does not display the details of the previous email in Email Triage cases.
Steps to Reproduce
- Configure an Email Listener.
- Send an email from Pega to a recipient. The recipient replies to the same email. The reply details which are attached to the same email interaction, do not display.
A defect in Pegasystems’ code or rules.
This feature is implemented in Pega Platform 8.4.2.
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