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Email panel does not display in the second Interaction case



On closing the first interaction, the email panel does not display in the second Interaction case.

Error Messages

Not Applicable

Steps to Reproduce

  1. Open two email interactions in the Interaction Portal.
  2. Click the 'X' on the Interaction tab to close the first email interaction. The email panel on the other interaction disappears.

Root Cause

A defect in Pegasystems’ code or rules.
HFix-44994 introduced a regression.


Apply HFix-54145.

Published December 2, 2021

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