Support Article
Email panel does not display in the second Interaction case
SA-82331
Summary
On closing the first interaction, the email panel does not display in the second Interaction case.
Error Messages
Not Applicable
Steps to Reproduce
- Open two email interactions in the Interaction Portal.
- Click the 'X' on the Interaction tab to close the first email interaction. The email panel on the other interaction disappears.
Root Cause
A defect in Pegasystems’ code or rules.
HFix-44994 introduced a regression.
Resolution
Apply HFix-54145.
Tags:
Published December 2, 2021
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