Embedded Inline images display as attachment in Interaction case
Embedded Inline images display as attachments in an email Interaction case.
Steps to Reproduce
- Send an email with images to create an Interaction case.
- Launch the Interaction portal.
- Open a case from the associated workbasket. The email body displays with the embedded images and the same is displayed as attachments.
D_pyAttachmentListForMail was used to obtain the list of attachments to be displayed at the user end. In the pyGetMailAttachments activity, a condition to disable the Embed Inline images to be displayed as attachments does not exist.
Perform the following local-change:
Apply the below When condition in the pyGetMailAttachments rule.