Support Article
Empty captcha prompt on enabling OOTB captcha security feature
SA-69301
Summary
On enabiling the default out-of-the-box captcha security feature, empty captcha prompt displays intermittently.
Error Messages
Not Applicable
Steps to Reproduce
- Configure the Security policy settings for captcha.
- Log in to any Pega 7.2.2 system.
- Shut down the system.
- Restart the system.
- Refresh the previously logged in session.
Root Cause
A defect in Pegasystems’ code or rules.
During a node crash, redirect occurs instead of a call to Code-Security.pyGenerateCaptcha activity. Hence, node crash activity is invoked each time.
Resolution
Apply HFix-48877.
Note: The hotfix only works if the Captcha on initial login is disabled in Security Policies.
Published December 26, 2018 - Updated October 8, 2020
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