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Support Article

Empty list of filter values for grid



User is seeing empty list when clicking a filter in the repeating grid.

Error Messages

Not Applicable

Steps to Reproduce

Open section, click on the filter icon and see the empty list of values.

Root Cause

A defect in Pegasystems’ code or rules


Perform the following local-change steps:
  1. In the Activity pyPostGridUpdate in the SFA ruleset which is part of baseclass, add a pre When rule to the step(13) calling the activity SFAPopulateListHeader such that the SFAPopulateListHeader should get called only when the Report name is ‘crmOpportunitiesList'.
  2. Add "param.RDName=="crmOpportunitiesList".
  3. As it is an available rule, make the changes in the activity.

Published August 21, 2017 - Updated October 8, 2020

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