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Support Article

Empty Select Values when filtering contacts for a campaign

SA-24146

Summary



Select Values are empty when filtering Contacts for a Campaign in the Field Marketing portal. However, filter does work with manual or literal values.

Error Messages



Not Applicable

Steps to Reproduce



1. In Field Marketing Portal, Open or Create a Campaign.
2. Edit My Contacts, and click Add Filter.
3. Choose any valid field and click Select Values.

Root Cause



PreLoadOfContact activity does not set pzReportPageName on the CampaignContactsFilters page to point at ContactFilterSegment.

Resolution



Apply HFix-27926.
Suggest Edit

Published August 23, 2017 - Updated December 2, 2021

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