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Support Article

Enable Autostart for CTI Link

SA-3737

Summary



How to enable AutoStart for CTI Link of Classic Type?
 

Resolution



Select AutoStart option if you wish to have PRPC start the CTI engine when PRPC starts up. Allowing PRPC to autostart a CTI Link ensures that the link is ready when CSRs need to use telephony services.

AutoStart can be enabled only for “Local” CTI Link types. It is disabled by default for Classic and Remote CTI Link types.
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Published January 31, 2016 - Updated October 8, 2020

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