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Support Article

Enabling SectionPreview on Corr Rules disable Prop Parms

SA-4332

Summary



Found on 717 RC1 that enabling the "Show the preview of included section" on a correspondence rule will disable ability to edit a property parameter. When you hover over or click the property parameter a Javascript Error will be thrown "SCRIPT16386: No such interface supported" for the ckeditor. In order to edit a property parameter you will have to disable the option to preview the section inclusions.

Error Messages



Javascript Error will be thrown "SCRIPT16386: No such interface supported" for the ckeditor.


Resolution



This issue is resolved by hotfix item HFix-20021

Published January 31, 2016 - Updated October 8, 2020

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