Support Article
Enabling SectionPreview on Corr Rules disable Prop Parms
SA-4332
Summary
Found on 717 RC1 that enabling the "Show the preview of included section" on a correspondence rule will disable ability to edit a property parameter. When you hover over or click the property parameter a Javascript Error will be thrown "SCRIPT16386: No such interface supported" for the ckeditor. In order to edit a property parameter you will have to disable the option to preview the section inclusions.
Error Messages
Javascript Error will be thrown "SCRIPT16386: No such interface supported" for the ckeditor.
Resolution
This issue is resolved by hotfix item HFix-20021
Published January 31, 2016 - Updated October 8, 2020
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