Support Article

Encoded file name is displayed instead of the original file name

SA-27563

Summary



Encoded file name is displayed instead of the original file name when a file is uploaded with special characters.

Error Messages



Not Applicable

Steps to Reproduce

  1. Create a work object and try to upload a file from Advanced tab of the Attachments section. (Advanced View > Add > Attach a File)
  2. Upload a file with special characters in its name, for example: Test (1).docx.
  3. Click Submit.

Root Cause



File name is encoded into ASCII characters, which caused the issue.

Resolution



Apply HFix-25156.

Published September 2, 2016 - Updated September 7, 2016

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.