Support Article
Encoded file name is displayed instead of the original file name
SA-27563
Summary
Encoded file name is displayed instead of the original file name when a file is uploaded with special characters.
Error Messages
Not Applicable
Steps to Reproduce
- Create a work object and try to upload a file from Advanced tab of the Attachments section. (Advanced View > Add > Attach a File)
- Upload a file with special characters in its name, for example: Test (1).docx.
- Click Submit.
Root Cause
File name is encoded into ASCII characters, which caused the issue.
Resolution
Apply HFix-25156.
Published September 7, 2016 - Updated October 8, 2020
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