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Support Article

End user were not able to schedule reports



End users (CSR, Manager, etc.) are not able to schedule reports, this option is only available with developer login.

Error Messages

Not Applicable

Steps to Reproduce

1. Login into portal using Manager or CSR level access operator ID.
2. Click on the Report Browser tab.
3. Right click on any Report, 'Schedule' button would be missing.

Root Cause

The current logic to determine whether the user has the authority to schedule standard reports would only allow the option if the user has developer privilege 'allow rule checkout' enabled.


Change will be implemented in Pega7.1.8 release such that any user who has the ability to run a report will also be able to schedule it.

Published January 31, 2016 - Updated October 8, 2020

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