Support Article

The enter key press doesn't work when searching for a new servic

SA-25958

Summary



The enter key press doesn't work when searching for a new service intent. While another service intent is currently open, it always jumps back to the open service intent.

Error Messages



Not Applicable.

Steps to Reproduce



In user’s application, launch interaction portal and service intent. User search box to search an intent and then click on enter key. 

Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-28377.

Published July 22, 2016 - Updated July 30, 2016

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