Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Entitled to use AdaptiveDecision Manager setting doesn't persist

SA-18081

Summary



User was unable to persist “Entitled to use AdaptiveDecision Manager” to true on “Decisioning: Services” landing page.

Error Messages



Not Applicable.


Steps to Reproduce



1. Log in as NBAM Administrator and get to “Decisioning:Services” landing page.
2. Click on “Entitled to use Adaptive Decision Manager”. Then “Save and ping” action might have persisted the data (page gets reloaded).
   a) If “Refresh” is clicked, all the settings are preserved, but when the window is closed, the following modal window with a message – “You are about to close an open work item which has changes that have not been saved.” displays.
   b) Clicking “Cancel” lets user stay in the landing page.
    c)Clicking “Discard” exit operation occurs, but the changes are not persisted.
    d) If user gets into “Decisioning: Service” landing page again, the setting “Entitled to use Adaptive Decision Manager” is not set.

Root Cause



A defect in Pegasystems’ code or rules which has been fixed in the later releases.

Resolution



The only functionality that this checkbox affects is when new predictors are to be added to an existing Adaptive Model (AM) rule.

Follow the below steps to add new predictors :

1. First check the rule. If you are able to add predictors, the setting has already been saved as true  and user can continue.
2. If not, go to the landing page, check the box and click Save. The setting is persisted.
3. Go to your existing AM rule and refresh, user must be able to add predictors.

 

Suggest Edit

Published January 31, 2016 - Updated December 2, 2021

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us