Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

ERD generated for Visio 2013 is jumbled and unreadable

SA-15489

Summary



System generated Entity Relationship Diagrams are jumbled and unreadable with Visio 2013. However, the Diagrams are readable when opened with Visio 2010.


Error Messages



This UML Model Diagram was created with a feature that is not supported in this version of Visio.


Steps to Reproduce



1. Generate a document using just Properties and Entity Relationship Diagrams options under "Case Type Criteria" section.
2. Try to open the document or diagram with Visio 2013.


Root Cause



A defect in Pegasystems’ code or rules. Unsupported feature is used to generate .vdx files of ER diagrams.

Resolution



This issue is scheduled to be resolved in Pega 7.1.11.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us