Support Article
ERD generated for Visio 2013 is jumbled and unreadable
SA-15489
Summary
System generated Entity Relationship Diagrams are jumbled and unreadable with Visio 2013. However, the Diagrams are readable when opened with Visio 2010.
Error Messages
This UML Model Diagram was created with a feature that is not supported in this version of Visio.
Steps to Reproduce
1. Generate a document using just Properties and Entity Relationship Diagrams options under "Case Type Criteria" section.
2. Try to open the document or diagram with Visio 2013.
Root Cause
A defect in Pegasystems’ code or rules. Unsupported feature is used to generate .vdx files of ER diagrams.
Resolution
This issue is scheduled to be resolved in Pega 7.1.11.
Published January 31, 2016 - Updated October 8, 2020
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