Support Article

Error 400 : when trying to load status_good.gif file



User is receiving an error when trying to load status_good.gif file directly by referencing it from the URL in web browser.

Error Messages


"Error 400: Unable to extract access group from URL for static content request. See logs for details".

Steps to Reproduce

Enter this URL into a web browser:


Root Cause

A backwards compatibility change in Pegasystems’ code or rules.
​This is not a bug.



Here’s the explanation for the reported behavior:

In Pega 7.x the HTTP request processor is extended to include the prweb.

This is consistent with J2EE compliance and prevents direct access to static content on the server.



Published September 2, 2016 - Updated September 15, 2016

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