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Support Article

Error appears on correspondence screen

SA-14504

Summary



When trying to save the correspondence, with value in source editor as lookup classname, an error is received. However, when the value is changed into className, it is saved. After changing the value and saving it, when trying to check-in, then save error is generated. So, user has to directly check-in after changing the value.


Error Messages



Content of the stream definition: ** The "classname" attribute may not appear in tag lookup


Steps to Reproduce



1. Create a correspondence.
2. In correspondence, try to change the operator ID to name, using lookup (which appears in source).
3. Click Save button and ERROR appears.
4. Click Source. Pega lookup classname is displayed (written in all small letters).
5. Change the value to "className". Save it.


Root Cause



A defect in Pegasystems’ code or rules. RULE-FILE-TEXT WEBWB PZPEGA_UI_RICHTEXTEDITOR!JS #20150911T092335.153 GMT

Resolution



Install HFix-23722.
Suggest Edit

Published September 30, 2015 - Updated October 8, 2020

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