Support Article
Error on attaching files using Case Attachments section
SA-96663
Summary
Error occurs on attaching files using the out-of-the-box Case Attachments section.
Error Messages
(Data-WorkAttach-File)pxFileNotFound STG2.PNG
File STG2.PNG doesn't exist
Steps to Reproduce
- Select an application which is on the Application Summary page
- Open an assignment
- Click Add Attachment on the Main Case Attachments section. A popup displays
- Click the Select Files button on the popup
- Select a file. The error message displays
Root Cause
The Upload File feature (pyUploadFile activity) is handled differently on Pega patch 8.3.x. PegaFS has overridden the rule.
Resolution
Apply HFix-59173.
Published December 17, 2019 - Updated December 2, 2021
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