Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Error on clicking Cancel button for a case

SA-88834

Summary

User adds a Closure button with the out-of-the-box Cancel action to the Review harness. User opens two cases one after another. A Javascript error generates on clicking the Cancel button for the second case. However, the user is unable to cancel the first case. The issue occurs while using the Internet Explorer browser.


Error Messages

SCRIPT1004: Expected ';'

pzpega_ui_harness_deferred_ts_14183560558!!.js (277,34983)


Steps to Reproduce

  1. Add a Closure button which performs the default Cancel action, to the Review harness
  2. Open a case (Fore example, Case A)
  3. Open another case (For example, Case B) as example from pySearchFieldWorkResponsive
  4. Close Case B using the Closure button. No actions (Refresh, Closure, etc) can be performed on Case A  


Root Cause



A software use or operation error. Error generates by a section with an incorrect Refresh condition.

Resolution



Perform the following local-change:
Set an action along with the property in Refresh.



 

 

Published March 18, 2020 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us