Support Article

Error on clicking Configure Source button on Data Type rule



Error occurs on clicking the Configure Source button on the Data Type rule.

Error Messages

Status fail
Message There has been an issue; please consult your system administrator
Operator ID CSFSSysAdmin
Requestor ID H51E1475DB3824FEEBDC57C7832F4BA67

Steps to Reproduce

  1. ​Open a Data Type rule
  2. Navigate to the Records tab
  3. Click the Configure Source button

Root Cause

A defect in Pegasystems’ code or rules. An error occurs in the out-of-the-box pzProcessRunFlow activity, which is invoked on the pyLanding primary page.


Perform the following local-change:
  1. Check-out Data-Portal pyDefault in the PegaFS:07-17-01 ruleset

    Data Transform - 1
  2. Remove all the steps from 41 to 43

    Data Transform - 2

    Data Transform - 3
  3. Test the flow with a private edit of the rule
  4. Check-in the rule


Published December 20, 2016 - Updated March 17, 2020

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.