Support Article

Error on clicking Configure Source button on Data Type rule

SA-31728

Summary

Error occurs on clicking the Configure Source button on the Data Type rule.


Error Messages



Status fail
Message There has been an issue; please consult your system administrator
Operator ID CSFSSysAdmin
Requestor ID H51E1475DB3824FEEBDC57C7832F4BA67



Steps to Reproduce

  1. ​Open a Data Type rule
  2. Navigate to the Records tab
  3. Click the Configure Source button


Root Cause



A defect in Pegasystems’ code or rules. An error occurs in the out-of-the-box pzProcessRunFlow activity, which is invoked on the pyLanding primary page.


Resolution



Perform the following local-change:
  1. Check-out Data-Portal pyDefault in the PegaFS:07-17-01 ruleset

    Data Transform - 1
     
  2. Remove all the steps from 41 to 43

    Data Transform - 2

    Data Transform - 3
     
  3. Test the flow with a private edit of the rule
  4. Check-in the rule


 

Published December 20, 2016 - Updated March 17, 2020

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