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Support Article

Error on creating OperatorID with less than 8 characters length

SA-75533

Summary



Error occurs on creating an OperatorID whose length is less than eight characters.


Error Messages



User ID too short, minimum is 8 characters length.


Steps to Reproduce



Create an OperatorID whose length is less than eight characters.


Root Cause



A software use or operation error.
The security policies were enabled with the Minimum operator identifier (ID) length set to 8.


Resolution



Perform the following local-change:
  1. Navigate to Designer Studio > Org & Security > Authentication > Security policies.
  2. On the Security policies tab, change the value of 'Minimum operator identifier (ID) length' to the required length.

Published March 19, 2019 - Updated December 2, 2021

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