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Support Article

Error displayed in popup for Mozilla Firefox browser



Defer loaded non-out-of-the-box  section with <script> tab displays an error popup in Firefox browser.

Error Messages

There was an error when loading the content given.
IE Error description: undefined

Steps to Reproduce

  1. Include a defer loaded non-out-of-the-box section in an auto-generated section.
  2. Include the <script> </script> tag in the non-out-of-the-box section,.

Root Cause

A defect in Pegasystems’ code or rules.
In the Firefox browser, srcElt displayed as null  when the server response contained only the <script> tag.


Apply HFix-54723.

Published August 15, 2019 - Updated October 8, 2020

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