Support Article

Error displayed on screen if case column size is changed in BIX

SA-29708

Summary



Changing the default size of a test property is giving "Not all rows extracted. But data is getting populated in the table and nothing significant in the log file.


Error Messages



Error message on UI - Not all rows extracted. Please refer to log file for errors.


Steps to Reproduce



1. Create a Extract rule
2. Select a text property which is not exposed (blob).
3. By default pega will give a size as 32, change it to 2048.
4. Run the Extract to generate DB query.


Root Cause



Earlier user does not have restriction of size on text properties.

So user was able to enter any number of characters in the text field.

Restriction of 2000 characters in text field was introduced later.  So, size restriction at user's end caused the issue.

Resolution



As restriction of 2000 chars has been added in UI, so maximum char possible for Summary is 2000 now.

Extract rule is working fine for cases created after the date when restriction was added. 

 

Published October 28, 2016 - Updated November 25, 2016

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