Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Error displays when logging in to the application



An error displays when logging in to the application.

Error Messages

Error in the log: Failed to find a 'RULE-OBJ-WHEN' with the name 'CRMISREVIEW' that applies to 'Data-Portal-DesignerStudio'. There were 9 rules with this name in the rulebase, but none matched this request. The 9 rules named 'CRMISREVIEW' defined in the rulebase are:
3 related to applies-to class 'Data-Portal-DesignerStudio', but were defined in rulesets which are not in your rulesetlist: {PegaCRMFW-Email:07-22-01, PegaCRMFW-Email:07-21-75, PegaCRMFW-ExchangeImpl:07-31-01}.
6 unrelated to applies-to class 'Data-Portal-DesignerStudio', for example: {PegaCRM-, PegaCA-Work}
at com.pega.pegarules.generation.internal.vtable.ruleres.VirtualTableResolver.throwDetailedRuleNotFoundException( ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.vtable.ruleres.VirtualTableResolver.resolveToCandidate( ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.vtable.ruleres.VirtualTableResolver.resolveToContainer( ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.vtable.ruleres.VirtualTableResolver.resolveRule( ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.vtable.VirtualTableImpl.resolveRule( ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.PRGenProviderImpl.get( ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.Executable.evaluateWhen( ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.Executable.invokeWhen( ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.Executable.invokeWhen( ~[prprivate.jar:?]
at com.pegarules.generated.html_fragment.ra_stream_userworkform_0effff29106d9da46570167d26310eb6.performStream_1( ~[?:?]
at com.pegarules.generated.html_fragment.ra_stream_userworkform_0effff29106d9da46570167d26310eb6.execute( ~[?:?]
at com.pega.pegarules.session.internal.mgmt.Executable.getStream( ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.Executable.getStream( ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.autostreams.uicomponent.json.UIComponentRuntimeImpl.emitHtmlFragment( ~[prprivate.jar:?]
at com.pegarules.generated.html_harness.ra_stream_pzstudio_d2d76ca58d3e22d5913be863beda4c4b.performStream_14( ~[?:?]

Steps to Reproduce

Log in to the application.

Root Cause

An issue in the custom application code or rules.

The application was built on PegaRULES; however PegaCRM-SFA:07-31-01 ruleset was listed in the application rulesets. As a result, the UserWorkForm from PegaCRM-SFA:07-31-01 was executed. This rule references the crmIsReview When rule, which resides in the CSForSA:07-31-01 ruleset. The error occured because this When rule was not accessible to the application.


Include the PegaCRM-SFA:07-31-01 ruleset in to the application stack.


Published July 23, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us