Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Error: Encountered more than one Circumstance Property

SA-26773

Summary



Unable to proceed after starting an interaction process due to an error.

Error Messages



Encountered more than one Circumstance Property when opening Rule Rule-HTML-Harness PEGACA-WORK!CPMPERFORM: .portalType and CPMWorkMode

Steps to Reproduce



Start an interaction process.

Root Cause



The problem is because of different circumstanced criteria in CPMHC and CS frameworks. The harness CPMPerform is circumstanced on a template and property as follows:

1. Circumstanced on Template CPMWorkMode
   Class: PegaCA-Work
   Ruleset: PegaAppCA: 07-21-01

2. Circumstanced on Property .portalType
   Class: PegaCPMHC-Work-Interaction
   Ruleset: CPMHC-UI:07-06-13

This issue was addressed in prior versions by modifying the circumstance validations.

Resolution



Apply HFix-28690.

Published August 24, 2016 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us