Support Article
Error: Encountered more than one Circumstance Property
SA-26773
Summary
Unable to proceed after starting an interaction process due to an error.
Error Messages
Encountered more than one Circumstance Property when opening Rule Rule-HTML-Harness PEGACA-WORK!CPMPERFORM: .portalType and CPMWorkMode
Steps to Reproduce
Start an interaction process.
Root Cause
The problem is because of different circumstanced criteria in CPMHC and CS frameworks. The harness CPMPerform is circumstanced on a template and property as follows:
1. Circumstanced on Template CPMWorkMode
Class: PegaCA-Work
Ruleset: PegaAppCA: 07-21-01
2. Circumstanced on Property .portalType
Class: PegaCPMHC-Work-Interaction
Ruleset: CPMHC-UI:07-06-13
This issue was addressed in prior versions by modifying the circumstance validations.
Resolution
Apply HFix-28690.
Published August 24, 2016 - Updated December 2, 2021
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