Error executing pzAssemblePreprocess for DisputeManagerPortalNav
SummaryUser installed Pega Disputes and Payment Exceptions for Issuers (SDI) 7.12.
When logging in as the DisputeSysadminIssuer operator and launching the Case Manager portal, an error message appears instead of the actual user interface on the side panel on the left side.
Error MessagespzSectionBody_1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-SECTION DATA-PORTAL DISPUTEMANAGERPORTALNAV #20160912T114151.346 GMT java.lang.NullPointerException */
Steps to Reproduce
- Install Pega Disputes and Payment Exceptions for Issuers 7.12.
- Launch the Case Manager portal.
Root CauseA defect in Pegasystems’ code or rules.
ResolutionInstalling Pega Disputes and Payment Exceptions for Issuers 7.12 again has resolved the issue.
Published May 12, 2017 - Updated June 5, 2017