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Support Article

Error message content is missing for database exception messages



Error message content is missing for database exception messages in the PegaRULES log file.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Configure the following log message:
    "Error "+ SQLError.pxRDBError + " while executing query " +SQLError.pxSQLStatementPost +" on "+ Primary.pyID>
  2. Run the case. The PegaRULES log file only displays the following:
    "Error while executing query on RPC-1708". All the values in SQLError page are missing.

Root Cause

An issue in the custom application code or rules. There was an incorrect class to table mapping, and the incorrect JDBC driver (version 3.0) was used.


Make the following change to the operating environment:

Correct the class to table mapping, and update the JDBC driver to version 4.0.


Published July 26, 2018 - Updated October 8, 2020

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