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Support Article

Error message displays after logging in to the portal



User is on Pega 7.1.7 with Tomcat 8.0 and jre1.7.0_101. Error message displays after logging in to the portal. 

Error Messages

This content cannot be displayed in a frame.

To help protect the security of information you enter into this web site, the publisher of this content does not allow it to be displayed in a frame.

Steps to Reproduce

Log in to the developer portal or the user portal. Content is not loaded in the wide pane and displays above the error message.

Root Cause

A software use or operation error. The x-frame options were blocked, which did not allow to open any rule in the Designer Studio.


Perform the following local-change:

Set the options as SAMEORIGIN for x-frame options in the server.



Suggest Edit

Published August 15, 2019 - Updated October 8, 2020

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