Support Article
Error message displays in the Correct Amount field
SA-84056
Summary
When updating the amount and currency of the Correct Amount field of an existing case, an error message displays in the Correct Amount text box.
Error Messages
Invalid-01.600
Steps to Reproduce
- Log in as the Investigator
- Create an Investigation case and navigate to the Step-by-step process.
- Select ‘Update’ from the Tools section.
- Navigate to the ‘Transaction Information’ tab and expand the Amounts & Dates section.
- Enter an amount in the ‘Correct amount’ field without the currency value
- Click Save.
Root Cause
A defect in Pegasystems’ code or rules.
Decimal value restriction did not work correctly in the Inquiry amount field for exceptional case creation.
Resolution
Apply HFix-54935.
Tags:
Published August 19, 2019 - Updated December 2, 2021
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